Notifications/Pre-Authorizations
VUMI’s medical team is available 24 hours a day, 365 days a year. Notifications can be sent through any of the following options:
By Phone Within Canada
To notify a medical emergency within Canada, please use :
Main Toll Free Number : +1 800 879 4236
By Phone Within USA
To notify a medical emergency within USA, please use :
Main Toll-Free Number : +1 855 276 VUMI (8864)
By Phone Outside Canada
For notifications outside of Canada or USA, please use the corresponding number from this list:
| Description | Phone |
|---|---|
| From Mexico | +52 (55) 41 70 3647 (local number) |
| From Guatemala | +502 2 278 7023 (local number) |
| From El Salvador | +503 2 113 0454 (local number) |
| From Costa Rica | +506 4 001 5364 (local number) |
| Description | Phone |
|---|---|
| From Venezuela | +58 212 720 1734 +58 212 720 5127 (local number) |
| From Peru | +5117008749 +5117008751 (local number) |
| From Brazil | +55 11 3197 6670 +55 21 2018 1218 (local number) |
| From Europe (Spain) | +34 91 761 0904 (local number) |
myVUMI™
Log in to the myVUMI™ insured portal at www.myvumiportal.com or download the myVUMI™ app.
By Email
Send an email to notifycanada@vumigroup.com with the information detailed below in the Notification / Pre-Certification Form. You will receive a confirmation email and our medical team will contact you as soon as possible.
Notification / Pre-Certification Form
Complete the following information to send a notification or request prior to certification about a medical procedure or event. Once you have completed the information, click on the “Submit” button below. You will receive a confirmation email and our medical team will contact you as soon as possible.